THE PRESIDENCY
OFFICE OF THE HEAD OF THE CIVIL SERVICE OF THE FEDERATION

SERVICE POLICIES & STRATEGIES OFFICE

The Service Policies & Strategies Office is headed by a Federal Permanent Secretary. The office is structured into four departments namely; Organization Design & Department; Civil Service Transformation; and Leadership Management & Succession. Each department is headed by a substantive Director and ably assisted by Deputy Directors and other lower level officers.

Mission Statement
We lead the design and implementation of policies and governance structures across MDAs for effective service delivery to the public".

Key Expectation
Lead the development, implementation and communication of programmes, policies and initiatives aimed at improving:

  • Efficiency and effectiveness of the Federal Civil Service (FCS);
  • Utilization of resources across the FCS;
  • Improved coordination and governance of the FCS; and
  • Service delivery and responsiveness across the FCS.

Sample of Programmes we Deliver

  • Efficiency and effectiveness of the Federal Civil Service (FCS);
  • Re-design of jobs across the FCS;
  • Roll-out of Job Descriptions based on re-designed jobs;
  • Provision of advisory services on processes and systems as part of reform initiatives;
  • Constant review of workforce planning and manning levels; and
  • Implement programmes to aid development of a stronger culture of corporate ethics and compliance.