The Head of the Civil Service of the Federation, Dr Folasade Yemi-Esan has tasked Civil Servants on the need to embrace the use of technology for efficient and productive service delivery.

She gave the charge in her welcome address at a Public Service Lecture held in commemoration of the 2021 Public Service Week on Tuesday in Abuja. 

The theme of the lecture is Deploying Technology to Sustain and Enhance Service Delivery in the Face of Challenging COVID-19 Pandemic Climate."

She stated that her Office has been engaging stakeholders particularly the Organised Private Sector and development partners to adequately drive and sustain effective implementation of government policies and programmes leveraging on modern technology.

She reiterated that due to the global challenges facing the Civil Service and for it to carry out its constitutional roles efficiently and effectively, it had to readjust itself to meet up with the realities of the time, hence the need for a stronger partnership with relevant stakeholders.

According to her, engagement with the development partners  has resulted in successful implementation of different initiatives in service such as Digitalisation through the deployment of an Enterprise Content Management (ECM) Solution, Development of Standard Operating Procedures (SOPs) with ongoing plans for Service-wide Rollout and ISO 9001/2015 Certification training for both staff of the Office and SERVICOM; Capacity Building Programmes such as Mandatory Induction, the Structured Mandatory Assessment Based Training Programme (SMAT-P) and Leadership Enhancement and Development Programme (LEAD-P) as well as the Training for Conversion to Planning Cadre and the Institutionalization of Performance Management System. 

Other initiatives include the accelerated rollout of the HR Module of the Integrated Personnel and Payroll Information System (IPPIS); Culture Change; Innovation; review of Public Service Rules/Schemes of Service and various service welfare programmes. 

She said her Office is committed to any initiative that would sustain a sound workforce. Dr, Yemi-Esan further said that the successful implementation of the various measures would increase productivity and enhance quality of service delivery to the citizens. 

In her speech, the keynote speaker, Mrs. Ifueko Okauru, also highlighted the use of technology, aggressive communication across MDAs, inclusiveness and continuity of government programmes as key to rapid transformation. She advised Civil Servants to be innovative in order to meet up with their counterparts in other parts of the world.

In his goodwill message, the Secretary to the Government of the Federation, Boss Mustapha represented by the Minister of State for Health, Senator Mamora Adeleke Olorunimbe assured unalloyed support to the office in its laudable programmes aimed at promoting the good works of the government. He however, called on all the Civil Servants to continue to support the OHCSF in its vision of taking the service to greater heights. 

The Chairman House Committee on Civil Service Matters, Hon. Sani Bala disclosed that the E-government bill has been passed in the House of Representatives.

The occasion witnessed the presentation of 96 awards to Civil Servants.  Twenty-two Civil Servants received Awards of Excellence while 76 received letters of commendation.


Iheoma-Hart Queenet

For: Director Press & Public Relations

29th June, 2021