Performance Management System (PMS) has been described as a pace-setting system that distinguishes serious and forward-looking organisations aspiring to reach the pinnacle in a 21st century competitive world.
This was disclosed by the Corps Marshal of the Federal Road Safety Corps (FRSC), Dr. Boboye Oyeyemi during a Public Service Lecture with the theme, “Performance Management System: Impact on Productivity,” delivered in commemoration of the 2022 Civil Service Day held in Abuja.
According to him, PMS clearly articulates the vision, goals and objectives of an organisation and stipulate ways of achieving them via strategic focus, without undermining human resource capacity as key variable to their realisation. A well-defined job description and specification for each individual to do his/ her own bit for the overall realization of an organisation’s strategic quest is what it seeks to achieve, he said.
Boboye reiterated the major role Civil Service plays in governance as it beholds on it to implement government’s policies, programmes and activities that are instrumental to the wellbeing of the citizenry. He maintained that, to effectively carry out such tasks, government structures need to adopt strategic approaches to service delivery, insisting that the continuous improvement Nigerians yearn for, can be attained through appraisal of the current situation by organisations, which will guide in chatting a new cause for development.
The Corps Marshal, using the FRSC, as a case study, highlighted Planning and Expectation Setting, Monitoring, Development and Improvement, Periodic Rating, Feedback Mechanism and continuous Improvement as key elements to the successful implementation of Performance Management. He, as well, tied its assessment on the following criteria; Reporting, Task Accomplishment and Innovation, Alignment to Service Standards, Teamwork and Collaboration, Capability Building and Financial and Resource Management.
He opined that with PMS in place at the FRSC, Annual Corporate Strategic Goals setting has been adopted for guiding the workforce towards achieving organizational goals, while staff domesticate their departmental targets into individual key deliverables bearing in mind the need to be creative, as well as committed in order to discover their innate ability for optimal performance. There has also been a significant reduction in grievances and conflicts amongst members of the Corps, appointment and placement of round pegs in round holes as staff abilities and skills are now properly identified and harnessed, establishment of new growth and development opportunities for all personnel in their professional careers, performance competitiveness, recognition and reward, enhancing ease of doing business, amongst others.
He further suggested actions organisations like the OHCSF should consider for a seamless implementation of PMS such as securing the buy-in of Top Management of the MDAs, conducting intensive sensitisation of staff and training of Focal Persons across MDAs, establishment of structures in the various MDAs to mid-wife implementation, designing and deployment of appraisal tools, designing and developing automated appraisal system, provision of ICT infrastructures to support the automation, training of key personnel on the automation and deployment of the management systems, conducting periodic measurement and evaluation of PMS implementation and sustenance of the PMS drive through adequate funding and reward system.
Commending the Head of Service for taking a bold step in the implementation of PMS, Boboye viewed it as a right step in the right direction towards enhancing productivity. He pledged the FRSC’s support in making available its expertise, at every stage, to drive the smooth implementation of PMS in the Civil Service. The Corps Marshal also added that effective implementation would require a robust budgetary provision, an enhanced capacity building of Desk Officers in all MDAs coupled with intensive enlightenment and awareness campaign for buy-in and ownership.
M .A. Ahmed,
Deputy Director, Communications.
23rd June, 2022.